Four Simple Steps to Start Healing
Harmony Hills Healing has streamlined the admissions process so you can focus on what matters most: your recovery. From your first phone call to your first day on campus, we handle the details.
Confidential Phone Assessment
Your journey begins with a private, no-obligation phone call to (661) 605-2152. Our trained admissions counselors will ask about your substance use history, mental health, medical needs, and treatment goals. This assessment typically takes 15 to 30 minutes and helps us determine the most appropriate level of care for your situation. All information shared is protected under strict confidentiality laws.
Insurance Verification & Financial Planning
Our financial team will verify your insurance benefits within minutes and provide a clear explanation of your coverage, including any out-of-pocket costs. We accept most major insurance plans and also offer private pay options, payment plans, and sliding scale fees. No one should be turned away because of finances -- we will work with you to find a solution.
Pre-Admission Medical Review
Before your arrival, our clinical team reviews your medical history, current medications, and any co-occurring mental health conditions. This step ensures we have the appropriate medical protocols, medications, and clinical staff ready for your safe arrival. If medically supervised detox is needed, we prepare your individualized detox plan in advance.
Welcome Day & Orientation
On arrival day at our Bakersfield campus at 2635 Mall View Rd, you will be greeted by a member of our welcoming team. Your first day includes a comprehensive medical evaluation, psychosocial assessment, facility tour, introduction to your treatment team, and settling into your private room. We design orientation to feel calming and supportive -- not clinical or overwhelming.
What to Expect & What to Bring
Knowing what to expect can ease the anxiety of entering treatment. At Harmony Hills Healing, your comfort and safety are our top priorities from day one.
What to Bring
- Comfortable clothing for 7 days (no clothing with drug/alcohol references)
- Personal hygiene items (must be alcohol-free; no aerosol cans)
- Prescribed medications in original, labeled containers
- Government-issued photo ID and insurance card
- A journal or notebook for therapeutic exercises
- Comfortable walking shoes and workout attire
- Reading materials (books, magazines -- no electronic readers)
- A list of important phone numbers for family contacts
What NOT to Bring
- Drugs, alcohol, or drug paraphernalia of any kind
- Weapons, sharp objects, or items that could cause harm
- Electronics with cameras (laptops, tablets, smart watches)
- Excessive cash or expensive jewelry
- Outside food or beverages
Supporting Your Loved One Through Recovery
Addiction affects the entire family. At Harmony Hills Healing, we recognize that your loved one's recovery is strengthened when the whole family participates in the healing process.
How Families Can Help
- Encourage without enabling: Express your support for their decision to seek treatment while establishing healthy boundaries.
- Participate in family therapy: Our licensed therapists facilitate weekly family sessions that help repair relationships and build communication skills.
- Attend family education workshops: Learn about the disease of addiction, relapse prevention, and how to create a recovery-supportive home environment.
- Visit during scheduled times: Visitation is available on scheduled weekends, allowing meaningful connection without disrupting the therapeutic process.
- Plan for aftercare: Work with our discharge planning team to prepare a supportive environment for your loved one's return home.
If you are a family member seeking help for someone you love, call our admissions team at (661) 605-2152. We can guide you through the process of encouraging your loved one to accept help, including intervention support if needed.
Insurance We Accept
Harmony Hills Healing works with most major insurance providers to make addiction treatment accessible and affordable. Our team handles all verification and pre-authorization so you do not have to.
Do not see your insurance listed? Contact us anyway. We work with many additional providers and will verify your benefits at no cost.
📞 Verify Insurance Now: (661) 605-2152Payment Options
Financial concerns should never stand between you and the treatment you deserve. Harmony Hills Healing offers multiple paths to make your recovery financially manageable.
Insurance Coverage
We accept most major insurance plans and handle all pre-authorization paperwork. Our team will clearly explain your benefits, copays, and any out-of-pocket responsibility before admission.
Private Pay
For clients paying out of pocket, we offer competitive self-pay rates with transparent pricing. No hidden fees or surprise charges. Ask about discounts for upfront payment.
Flexible Payment Plans
We offer customized payment plans that break the cost of treatment into manageable monthly installments. Our financial counselors design a plan that fits your budget.
Sliding Scale Fees
Income-based pricing ensures that quality addiction treatment is accessible to individuals and families at all financial levels. Eligibility is determined during the admissions assessment.
Medicaid Assistance
If you do not currently have insurance, our team can help you apply for Medicaid or other state-funded programs that may cover your treatment costs in full or in part.
Financial Counseling
Every client receives a one-on-one session with our financial counselor to explore all available options and create a plan that eliminates financial stress from the recovery process.
Answers to Your Questions About Treatment
We understand you have many questions before entering treatment. Below you will find detailed answers to the questions we hear most often from clients and families considering Harmony Hills Healing.
Admissions & Getting Started
The admissions process at Harmony Hills Healing involves four straightforward steps designed to get you into treatment quickly and comfortably. First, you will speak with one of our admissions counselors by calling (661) 605-2152 for a confidential phone assessment that evaluates your substance use history, medical needs, and treatment goals. Second, our financial team verifies your insurance benefits and explains all costs upfront. Third, our clinical staff conducts a pre-admission medical review to prepare for your safe arrival. Finally, on your welcome day at our Bakersfield facility, you receive a comprehensive evaluation, facility tour, and settle into your private room. Most clients complete the entire process within 24 to 48 hours.
Harmony Hills Healing prioritizes rapid access to care. In most cases, we can complete the full admissions process -- including insurance verification, clinical assessment, and admission coordination -- within 24 to 48 hours. For individuals facing urgent medical or safety concerns, same-day admissions may be available. Our admissions team at (661) 605-2152 is available to assess your urgency and expedite the process. We can also assist with travel arrangements to our Bakersfield, CA campus if you are coming from outside the area.
Your first day at Harmony Hills Healing is carefully designed to feel welcoming, not overwhelming. Upon arriving at our campus at 2635 Mall View Rd, Bakersfield, CA 93306, you will be greeted by a member of our admissions team. The day includes a thorough medical evaluation by our nursing staff, a psychosocial assessment with a licensed clinician, a guided tour of our facility (including the Fitness Center, Yoga Studio, Meditation Garden, and other amenities), an introduction to your primary therapist and treatment team, orientation to the daily schedule and community guidelines, and settling into your private room. You will also enjoy a gourmet meal prepared by our culinary team. The first day is about ensuring you feel safe, informed, and ready to begin the healing process.
We recommend bringing comfortable clothing for approximately 7 days, personal hygiene items that are alcohol-free (no aerosol containers), all prescribed medications in their original labeled containers, a government-issued photo ID, your insurance card, a journal or notebook, comfortable walking shoes and workout attire, and reading materials such as books or magazines. Items that are not permitted include drugs, alcohol, weapons, sharp objects, electronics with cameras, excessive cash, or clothing with drug and alcohol references. A detailed packing list will be provided after your admissions assessment. Our facility provides laundry services, so you do not need to overpack. If you forget something essential, our staff can help arrange for it to be brought to you.
Insurance & Payment
Harmony Hills Healing accepts a wide range of major insurance plans to make treatment accessible. Our accepted insurers include Aetna, Blue Cross Blue Shield, Cigna, United Healthcare, Humana, Magellan, Tricare, Medicare, and Medicaid. We also work with many regional and employer-sponsored plans not listed here. Our admissions team provides free, confidential insurance verification typically within minutes. Contact us at (661) 605-2152 or email [email protected] to check your specific coverage and understand your benefits before committing to treatment.
Harmony Hills Healing firmly believes that financial barriers should never prevent someone from receiving life-saving addiction treatment. For individuals without insurance, we offer several options: competitive private pay rates with transparent pricing, flexible monthly payment plans customized to your financial situation, sliding scale fees based on verified household income, and assistance with applying for Medicaid or other state-funded coverage that may cover part or all of treatment costs. Every prospective client receives a one-on-one consultation with our financial counselor to explore every available avenue. Call (661) 605-2152 to discuss your specific situation confidentially.
Treatment Programs & Duration
Program lengths at Harmony Hills Healing are determined by clinical need and individual progress, not arbitrary timelines. Our medical detoxification program typically lasts 3 to 7 days depending on the substance and severity of physical dependence. Residential treatment programs range from 30 to 90 days, with 30 days being the minimum recommended stay for lasting recovery. Our Partial Hospitalization Program (PHP) runs 2 to 4 weeks with structured daily programming. The Intensive Outpatient Program (IOP) lasts 8 to 12 weeks, allowing clients to transition back into daily life with robust clinical support. Your treatment team will recommend the appropriate program length based on your comprehensive assessment and adjust the plan as you progress.
Harmony Hills Healing provides specialized, evidence-based treatment for a comprehensive range of substance use disorders. At our Bakersfield campus, we treat addiction to Alcohol, Opioids (including prescription painkillers like oxycodone and hydrocodone), Heroin, Fentanyl, other Prescription Drugs (including sedatives and stimulants), Cocaine, Methamphetamine, Benzodiazepines (such as Xanax, Valium, and Klonopin), and Marijuana. Each substance requires unique clinical protocols -- for example, opioid and benzodiazepine withdrawals demand careful medical supervision, while stimulant addictions may require different therapeutic approaches. Our clinical team designs individualized treatment plans that address the specific pharmacological, psychological, and behavioral aspects of each client's substance use disorder.
Yes, Harmony Hills Healing provides medically supervised detoxification as the first phase of treatment for clients who require it. Our detox program lasts 3 to 7 days depending on the substance, duration of use, and severity of physical dependence. Throughout the detox process, our medical team -- including physicians and registered nurses -- monitors clients around the clock, managing withdrawal symptoms with evidence-based medication protocols to ensure both safety and comfort. We utilize medications such as Suboxone for opioid withdrawal and benzodiazepine tapering protocols for alcohol and sedative dependence. After completing detox, clients transition seamlessly into our residential treatment program, ensuring continuity of care without the risk of relapse between treatment phases.
The Partial Hospitalization Program (PHP) at Harmony Hills Healing is a highly structured treatment option lasting 2 to 4 weeks. Clients attend clinical programming 5 to 6 days per week for approximately 6 hours each day. PHP includes individual therapy, group counseling, psychoeducation, relapse prevention training, and holistic wellness activities. Clients return to their home environment or a sober living residence in the evenings, allowing them to practice the skills they are learning in real-world settings. PHP is an ideal step down for clients completing residential treatment who need continued intensive support, or for individuals whose clinical needs require more structure than a traditional outpatient setting but who do not require 24-hour residential care.
The Intensive Outpatient Program (IOP) at Harmony Hills Healing provides 8 to 12 weeks of structured clinical treatment while allowing clients to maintain their work, school, and family responsibilities. Clients attend sessions 3 to 5 days per week for approximately 3 hours per session. Programming includes process groups, cognitive-behavioral therapy sessions, individual counseling, relapse prevention education, life skills development, and peer support activities. IOP is designed for clients stepping down from PHP or residential care, as well as individuals whose addiction severity and life circumstances make outpatient treatment the most appropriate level of care. Flexible scheduling options, including morning and evening sessions, are available to accommodate different lifestyles.
Yes, dual diagnosis treatment is a core specialty at Harmony Hills Healing. Research consistently shows that substance use disorders and mental health conditions frequently co-occur, and treating one without addressing the other significantly increases the risk of relapse. Our integrated approach treats both conditions simultaneously using evidence-based therapies. Common co-occurring disorders we treat include major depressive disorder, generalized anxiety disorder, post-traumatic stress disorder (PTSD), bipolar disorder, attention-deficit/hyperactivity disorder (ADHD), and trauma-related conditions. Our multidisciplinary clinical team includes psychiatrists, psychologists, licensed therapists, and psychiatric nurse practitioners who collaborate to create a unified treatment plan addressing all aspects of your mental health and recovery.
Harmony Hills Healing employs a comprehensive range of evidence-based and holistic therapeutic modalities tailored to each client's needs. Our clinical programming includes Cognitive Behavioral Therapy (CBT) to identify and change destructive thought patterns, Dialectical Behavior Therapy (DBT) for emotional regulation and distress tolerance, Eye Movement Desensitization and Reprocessing (EMDR) for trauma processing, Motivational Interviewing to strengthen commitment to change, individual counseling, process and psychoeducational group therapy, and family therapy. We also integrate holistic approaches including yoga in our dedicated Yoga Studio, guided meditation in our Meditation Garden, art therapy in our Art Therapy Room, fitness programming in our Fitness Center, and nutritional counseling. This multi-modal approach ensures that each client receives a well-rounded treatment experience that addresses the physical, psychological, emotional, and spiritual dimensions of recovery.
Life During Treatment
Yes, family involvement is encouraged and supported at Harmony Hills Healing. Visitation is scheduled on weekends during designated hours to allow meaningful family connection while maintaining the therapeutic structure of the treatment environment. Our Bakersfield campus includes a dedicated Family Visiting Area designed to provide a comfortable, private setting for visits. In addition to visitation, we offer weekly family therapy sessions facilitated by licensed clinicians and family education workshops that help loved ones understand addiction, learn healthy communication skills, and prepare for the client's transition home. Your treatment team will provide a specific visitation schedule and guidelines during the orientation process. In certain circumstances, such as the initial detox period, visitation may be temporarily limited to prioritize medical stability.
Phone use at Harmony Hills Healing is permitted during limited, designated hours established by your treatment team. This structure exists because early recovery requires focused attention on therapeutic work without the distractions and potential triggers that unrestricted phone access can introduce. Specific phone hours are communicated during your orientation and typically occur during evening free time. In the event of a genuine emergency, our staff can facilitate immediate contact between clients and their family members at any time of day or night. As clients progress through treatment and demonstrate stability, phone privileges may be expanded at the discretion of the clinical team. Smartphones and devices with cameras are not permitted; however, basic cell phones or facility phones are available during designated hours.
Pets are not permitted at our treatment facility. This policy exists to ensure the safety, comfort, and well-being of all clients, including those with allergies, those in the vulnerable stages of early recovery or medical detox, and those who may have anxiety around animals. We understand that leaving a beloved pet can be a concern, and we encourage clients to arrange care with trusted family members, friends, or a reputable pet boarding or sitting service before admission. If pet care arrangements are a barrier to entering treatment, please let our admissions team know -- we may be able to help connect you with local resources. Our campus does feature a beautiful Meditation Garden and natural outdoor spaces that provide the calming, restorative benefits many people associate with animal companionship.
Harmony Hills Healing offers a premium range of amenities designed to support holistic recovery in a comfortable, healing environment. Our Bakersfield campus features Private Rooms that provide personal space and restful sleep, Gourmet Meals prepared fresh daily by our culinary team with attention to nutritional needs, a fully equipped Fitness Center with modern exercise equipment, a dedicated Yoga Studio for daily yoga and stretching classes, a serene Meditation Garden for mindfulness practice and quiet reflection, a Swimming Pool for recreation and aquatic exercise, a Recreation Room with games and social activities, an Art Therapy Room equipped with supplies for creative expression and therapeutic art projects, and a Family Visiting Area designed for comfortable, private family interactions. These amenities are integrated into the treatment schedule and complement our clinical programming to promote whole-person healing of the body, mind, and spirit.
Yes, both our Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) at Harmony Hills Healing are specifically designed to accommodate work and school schedules. The IOP is particularly flexible, with sessions typically offered in both morning and evening time slots so clients can choose the schedule that best fits their professional or academic obligations. PHP clients attend structured programming during daytime hours and return home or to sober living in the evenings. Our admissions counselors will work with you to select the program and schedule that provides the clinical support you need while minimizing disruption to your daily responsibilities. Many of our clients successfully maintain employment and educational commitments throughout their outpatient treatment.
Privacy & Aftercare
Absolutely. Client confidentiality is a cornerstone of our practice at Harmony Hills Healing. We are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2, which is federal legislation providing additional and even stricter privacy protections specifically for substance use disorder treatment records. This means your treatment information -- including the fact that you are receiving services -- is never disclosed to anyone without your explicit written authorization. This includes employers, family members, law enforcement, and other healthcare providers unless you provide consent. We understand that the stigma surrounding addiction can be a barrier to seeking help, and we take every possible measure to ensure your privacy is protected throughout and after your treatment experience.
Recovery is a lifelong journey, and Harmony Hills Healing is committed to supporting you well beyond your time on our campus. Our comprehensive aftercare planning begins during treatment and includes alumni support groups that meet regularly to maintain connections and accountability, referrals to continued individual and group therapy in your local area, sober living housing recommendations for clients who need structured transitional housing, connections to 12-step programs (AA, NA) and alternative peer support meetings such as SMART Recovery, a detailed relapse prevention plan developed collaboratively with your treatment team, ongoing check-ins with your case manager during the first 90 days post-discharge, and access to our alumni community events and resources. We firmly believe that the continuum of care after residential treatment is just as important as the treatment itself, and we invest significantly in equipping every graduate with the tools and community needed for sustained, long-term sobriety.